If you are a lucky owner of a massage chair, it is important that you know how to take care and maintain your investment. For this reason, today we want to explain how to repair a massage chair and make the most of the guarantee and technical service that Komoder offers.
Komoder 3 years guarantee: your tranquility
Did you know that Komoder is the only company in Spain that offers a 3 year guarantee for the products, and your technical repair service is at your disposal in case of any problem?
When you acquire a Komoder massage chair, you can be sure that you are investing in quality and comfort. Komoder's 3 year warranty covers a wide range of interventions, including displacement expenses, necessary parts and labor. If you experience any technical problem during this period, the Komoder technical team will determine whether your product needs a change, repair at your home or if it is necessary to take it to its facilities for repair.
Extends the guarantee for greater tranquility
If you want to prolong even more the tranquility that Komoder offers, you have the option to extend the guarantee before the initial period of 3 years expires. The cost of the guarantee extension can vary according to the massage chair model, but this additional investment can provide you with tranquility for a longer time.
Post guarantee services: 10 years of support
Even after the initial 3 year warranty expired, Komoder continues to provide support. If your massage chair presents a technical problem, do not hesitate to contact the Komoder technical team. We will offer you post guarantee services for a period of up to 10 years, which means that you will be supported for a decade.
Tips for keeping your guarantee
To avoid losing the guarantee of your Komoder massage chair, it is essential to follow some important guidelines:
- Respect the conditions of use that are detailed in the user manual provided with your armchair.
- Avoid visible damage caused by mechanical accidents, blows, contact with liquids or fire exposure.
- Keep the product in adequate conditions, avoiding extreme temperature changes that may cause internal condensation, excessive humidity or damage to cables and protection elements.
- Use only Komoder accessories and avoid using others that are not authorized by the seller.
- Do not allow unauthorized personnel to perform interventions or repairs on your massage chair.
Trust Komoder's qualified staff
Komoder's technical team undergoes specialization courses regularly to ensure that the services they offer are at the height of your expectations. You can contact total confidence and notify any problem or restlessness that arises during the use of your Komoder product. We are here to help you and make sure your massage chair remains a source of comfort and relaxation for many years.
If you need technical assistance, do not hesitate to contact Komoder's team to ensure that your armchair is always in the best conditions. Your comfort and satisfaction are our main priority!
